MyCongregation Support
Please take some time to browse the information below to help you get started.
- Articles and white papers - help on directory procedures, getting started and publishing guidelines.
- MS Office templates - templates are for importing, directory publishing and using Word for mail merge.
- Training videos - view our video library on how to use all the great features.
- Software updates - check to ensure you are running the latest and greatest software.
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Submit a Support Request
Can't find what you need? Have our experienced support staff contact you directly.
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MyCongregation Blog
Read the latest ideas, tips and tricks on our blog.
Articles and white papers
The Directory Process - step by step
This document will give you step by step procedures for the entire directory management process.
Gives you an overview of the print flag options and how you can set your print flags to meet the privacy policies of your church.
YES, booklet printing is different. If you are printing a booklet size directory, please read this!
Using Templates for your Publishing
How to use our Word templates, along with the software, to create your complete directory.
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Templates for use with MS Office
Use this Excel template to import data into our software.
Use this sample form as a starting point for getting family information for the directory.
Use this template as your starting formatting guide for all supporting documents for your booklet size directory publishing.
Use this template as your starting formatting guide for all supporting documents for your standard size directory publishing.
Data Confirmation Letter mail merge
Want a custom data confirmation letter? Use this MS Word mail merge document.
Data Confirmation E-mail mail merge
Want to email data confirmation information? Use this MS Word document with our Excel export feature.
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Adding a Family
Family GroupsSoftware Updates
Current Version: 2.1.01 see what's in it here
Update instructions. Please read before you download:
- Backup your database before you install. Go to Administration, select the Data File Management.
- If you have data in the import template file "DirectoryImportTemplate_ChurchV1.xls" that you wish to keep, you will need to rename the file before upgrading.
- Write down your email SMTP settings as you will need to re-input the information in the Email Manager configuration settings.